Lunar Spark | Privacy Policy

Effective Date: August 10, 2024

Introduction

Welcome to Lunar Spark! We are dedicated to safeguarding your privacy and ensuring that your personal data is handled with the utmost care.

This Privacy Policy describes how we collect, use, store, and protect your personal information when you interact with our products and services, including but not limited to our website, games, and related online and offline services.

By using our services, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please discontinue your use of our services immediately.

Information We Collect

1. Web-Based Sources

We do not collect personal data from visitors through our web-based sources, including but not limited to our website, online services, or marketing channels, unless explicitly stated otherwise in specific scenarios. Your browsing activity on our website is not monitored, tracked, or stored by us unless it is necessary for the operation of our website (e.g., server logs for security purposes).

1.1. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to improve the functionality and performance of our website. These technologies do not collect personal data unless you have provided explicit consent. You can control and manage cookies through your browser settings.

2. In-Game Data

When you interact with our games, we may collect certain types of data that are essential for the operation, improvement, and support of our games. The types of in-game data we collect include, but are not limited to:

Gameplay Data: Information related to your in-game activities and performance.
Account Information: Basic account-related information, such as your username, that is required to facilitate gameplay. We do not collect or store passwords or sensitive personal information.
Technical Data: Information about the device (e.g., device type, operating system, hardware specifications) and software (e.g., version number, crash reports) you use to access our games.

This data is stored using services such as Roblox's DataStoreService and other similar data storage methods. These services securely store in-game data such as progress, achievements, and virtual items. This data is collected to ensure a seamless gaming experience, to improve our products, and to provide customer support.

3. Data Related to Job Applications

If you apply for a position at Lunar Spark, we may collect and store data related to your application, including but not limited to your resume, cover letter, contact information, and any other details you provide during the recruitment process. This data will be used solely for the purpose of assessing your application, conducting interviews, and making hiring decisions.

Use of Data

The information we collect is used for the following purposes:

1. Provision and Improvement of Services

We use your data to ensure that our games and services function correctly, to enhance your user experience, and to develop new features. This includes analyzing in-game performance, troubleshooting issues, and conducting research to improve our products.

2. Communication

We may use your information to communicate with you about updates, respond to your inquiries, provide customer support, and notify you of changes to our services or policies.

3. Security and Compliance

Your data is used to monitor and ensure the security and integrity of our games, services, and systems. We may also use your information to comply with legal obligations, and protect the rights, property, and safety of Lunar Spark, our users, and the public.

Data Sharing and Disclosure

1. No Sale of Data

We do not sell, rent, or trade your personal information to third parties for marketing or other purposes.

2. Third-Party Service Providers

We may share your data with third-party service providers who assist us in operating our services, such as cloud hosting providers, payment processors, customer support platforms, and analytics services. These service providers are contractually obligated to protect your data and use it solely for the purpose of providing the services we have contracted them for.

3. Legal Compliance

We may disclose your data if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency) to comply with legal obligations, protect our rights, or ensure the safety of our users.

Data Storage and Retention

Your data is stored securely on our servers or those of our trusted third-party service providers. We retain your data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

In-Game Data: Retained for as long as your account is active.
Job Application Data: Retained for the duration of the recruitment process and, if successful, throughout your employment. If your application is unsuccessful, we may retain your data for a limited period to consider you for future opportunities unless you request its deletion.

Data Security

We implement industry-standard technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments. However, please be aware that no method of transmission over the internet or electronic storage is entirely secure. We cannot guarantee the absolute security of your data.

Your Rights and Choices

You have certain rights regarding your personal data, which may include:

Access: You can request a copy of the data we hold about you.
Correction: You can request that we correct any inaccuracies in your data.
Deletion: You can request that we delete your data, subject to certain legal or contractual limitations.
Restriction: You can request that we limit the processing of your data under certain circumstances.
Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request in accordance with applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. We will post any changes on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.

If you have any questions about this Privacy Policy or our data practices, please contact us at:

contact@lunar-spark.com